Privacy Policy
Last updated: June 1, 2025
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and payment details when you create an account or make a booking. We also collect travel preferences, profile information, and communication history with hosts or support teams.
Automatically, we collect usage data such as your IP address, browser type, device identifiers, pages visited, and referring URLs. This data helps us improve platform performance and personalize your experience.
2. How We Use Your Information
We use your personal data to process bookings, facilitate payments, and communicate with you about your reservations and account activity. We also use it to improve our services, detect fraud, and comply with legal obligations.
With your consent, we may use your email address to send marketing communications about travel deals, new destinations, and platform updates. You may opt out at any time through your account settings or the unsubscribe link in emails.
3. Data Sharing
We share your information with property hosts, service providers, and travel partners only as necessary to fulfill your bookings. We do not sell your personal data to third parties for marketing purposes.
We may share data with trusted service providers who assist us in operating our platform, including payment processors, analytics providers, and customer support tools — all bound by strict confidentiality agreements.
4. Cookies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. Essential cookies are required for the platform to function; analytics and marketing cookies are optional.
You can manage your cookie preferences through your browser settings or our Cookie Settings panel at any time. Disabling non-essential cookies will not affect your ability to make bookings.
5. Your Rights
Under GDPR and applicable Moroccan data protection law, you have the right to access, correct, delete, or export your personal data at any time. You may also restrict or object to certain types of processing.
To exercise any of these rights, please contact us at privacy@trego.ma. We will respond to all legitimate requests within 30 days. If you believe your rights have been violated, you may lodge a complaint with your local data protection authority.
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer at privacy@trego.ma or write to us at Casablanca Technopark, Route de Nouasseur, Casablanca 20000, Morocco.
We are committed to resolving privacy concerns promptly and transparently, and to maintaining the highest standards of data protection for our users.